Šiaulių Bankas calls not to get hooked by scammers

2018-11-14

Šiaulių Bankas informs that in recent days false messages began to spread massively, which notify about the allegedly false attempts to connect to the internet bank and blocked account. In the fake letters the residents are urged to connect to their e-banking account immediately and submit payment card details. Login link to the Bank’s website imitating site is given.

In addition, the residents receive calls from individuals who are pretending to be representatives of the FCIS who inform about supposedly blocked bank accounts.

By disclosing personal information and e-banking logging data to the strangers, the residents risk of losing funds.

If you suspect that you have disclosed your data to scammers on the website imitating the Bank's activities, contact Šiaulių Bankas immediately. Also inform the representatives of the Bank and police about the attempts to retrieve bank login information.

Šiaulių Bankas has reported about the incident and cooperates with the National Cyber Security Centre (NCSC) under the Ministry of Defence.

We encourage the clients to be wary of suspicious e-mail messages and calls and read the advices on how to avoid the traps of fraudsters.

Recommendations for e-banking users about the bank’s business simulation messages:

  • Please note, that the Bank does not send e-mails to clients about incorrect attempts to log into online banking account or account blocking.
  • The Bank employees will never call the clients over the phone in order to find out the personal data or e-banking login information.
  • Carefully check the sender's e-mail address. The scammers, falsely claiming to be the sender, create similar to bank’s e-mail accounts, for example, in this case: info@sblinija.it; update@sblinija.it.
  • Often scammers can be detected by their messages that contain grammatical or stylistic mistakes.
  • Always connect to the internet bank via the Bank's website. In no way do not click on the links in the messages that may redirect you to a fraudulent site or infect your computer with viral code.
  • In order to retrieve the login details or swindle money, scammers often pretend to be the state institutions’ representatives or law enforcement officials. Please note that the representatives of any authorities have no right to receive the data of the bank by e-mail or by phone.
  • Do not rely on suspicious SMS, do not click the links in such messages.
  • You can always inform the National Cyber Security Centre (NCSC) about incoming suspicious e-mail messages or other cyber-incidents at: https://www.nksc.lt/pranesti.html.