Regarding provision of services on 31 December 2015 and 1 January 2016

2015-12-30

Dear Clients,

Please be informed that seeking to join the single euro payment area (SEPA) smoothly, the bank's information systems shall be subject to update and, therefore, on 31 December 2015 and 01 January 2016 restrictions shall be applied to provision of certain services:

Services* 31/12/2015 01/01/2016
Customer service points of the Bank In compliance with the schedule which is available here Closed
Contact Centre Services are provided as usually Closed
On-line banking system SB Linija Services are provided as usually Services will not be provided between 6.00 am to 6.00 pm
On-line banking system Eta Bankas Services are provided as usually Services will not be provided between 6.00 am to 6.00 pm
Mobile application Šiaulių Bankas Service will be provided until 12.00 at noon Service will be provided from 06.00 pm
SMS Bankas Services are provided as usually Services are provided as usually
Bank-link service Services are provided as usually Services will not be provided between 6.00 am to 6.00 pm
Payments Service will be provided until 12.00 at noon Service will not be provided
Debit orders (ordinary and for agricultural production) Service will be provided until 02.00 pm Service will not be provided
Transfers in euros to the banks registered in Lithuania Service will be provided until 04.30 pm Service will be provided from 06.00 pm
Transfers in euros to the banks registered in the EU and EEA member states Service will be provided until 04.30 pm Service will be provided from 06.00 pm
Transfers between the accounts with Šiaulių Bankas Service will be provided until 11.40 pm Service will be provided from 06.00 pm
Direct debit Provision of this services has been stopped since 28/12/2015

 
* the services not included into the aforementioned lists will be rendered as usually.

NOTE! The Clients' payments orders submitted after the hours specified in the table will be denied.

Seeking to avoid any inconveniences, we kindly recommend You to handle your financial affairs in advance, i.e. before 31 December or to postpone them to a later date after 01 January 2016.

In case of any questions, please do no hesitate to contact by submitting a free form notification on the SB Linija or by tel. 1813, (+370 37 301 337 when calling from abroad). More detailed information on the SEPA changes  is available in the SEPA section.

We wish you a prosperous New Year!
Šiaulių bankas