Client service branches of Šiaulių bankas and the e-banking system SB linija will be closed over the weekend
Dear clients, please be informed that all client service branches of Šiaulių bankas will be closed during this weekend from 13 to 14 July 2013 due to the ongoing technology updates of Šiaulių bankas information system. Service rendering to the clients will be temporary suspended.
No access to the bank's e-banking system SB linija will be available over the entire weekend from 00:00 12 July to 00:00 14 July as well.
Therefore we kindly ask you to conduct any necessary and urgent financial transactions in advance.
Please note that clients will be able to use their payment cards of Šiaulių bankas at all trading venues and ATMs smoothly during all the inactive period of the client service branches and the e-banking system SB linija.
"In order to make it as little inconvenient for our clients as possible, we decided to carry out the IT system updating works on weekend when our clients use the bank's services least often. During this stage, we are not going to make any functional changes to the information system but the updates will ensure smooth and continuous functioning of the system and will form the basis for modernization of business processes", said Jonas Bartkus, head of IT division at Šiaulių bankas, noting that these updates will lead to higher quantity and quality of bank services rendered to the clients in future.
Banking services at the client service branches and via SB linija will be renewed on Monday, 15 July. However at the beginning of the next week, temporary functioning failures might be expected when rendering services at the client service branches as well as some other functions of the e-bank might be operating incorrectly due to the complicated technological update of the system.
Please accept our sincere apologies for any possible inconveniences in advance. We will appreciate our clients' understanding.
Should you have any questions, please contact our specialists at the Client Information Centre by phone 1813, 8 800 10007, +370 37 395 532 (when calling from abroad). These lines are open on business days from 8 a.m. to 6 p.m. The client information line will also be open this Saturday and Sunday from 8 a.m. to 3 p.m.